Have you noticed that your employees are spending more time trying to manage every IT component of your business rather than working on higher-cognitive tasks? Without the support from IT outsourcing companies in Singapore, it is challenging for companies, especially SMEs, to manage daily IT operations on top of their primary business.
One of the greatest advantages of IT outsourcing for SMEs is the increased productivity it allows. With access to an experienced team of IT professionals, your employees will be able to focus on growing your business. Moreover, IT outsourcing also allows businesses to save a ton of time, effort and money. Given its many benefits, it is no wonder that many businesses are turning to IT outsourcing companies for that external support.
However, you may be wondering – what are the IT services that can be outsourced? In this article, we discuss 3 of the most commonly outsourced IT services for businesses.
1. Technical support
In an increasingly digitalised world, wherein almost everyone works through a computer interface, technical support is important now more than ever. Moreover, with the recent pandemic, companies all over the world have been employing remote work models.
As a result, employees will require IT assistance to resolve day-to-day issues such as a server crash or a laptop failure. Outsourced IT services may take over the technical support aspects so that your in-house staff can focus on forward-thinking projects instead of being overburdened with help desk administration.
Additionally, with outsourced IT services, your employees will have access to help desk experts who can address and resolve technological issues quickly and efficiently. Some IT outsourcing companies even offer 24/7 IT support!
2. IT maintenance
Proactive maintenance is an essential yet often overlooked aspect of IT. Did you know that IT maintenance can actually help grow your business? This is because IT outsourcing companies can help to keep your apps and systems up-to-date and ensure that new versions will work with your existing infrastructure before they are deployed.
Furthermore, IT outsourcing companies will proactively monitor your services and desktops to detect any irregularities. This proactive measure will be taken by a managed IT services provider to alleviate any possible issues before they become more serious. If something appears to be out of the ordinary, you have an experienced team that will investigate and ensure that it does not compromise your business’s continuity.
3. Cyber security
It is no secret that cyber security is one of the most important aspects of any business today, which is why it is also one of the most commonly outsourced IT services.
With cyber threats continually evolving and becoming more sophisticated, many companies lack the resources, time, and expertise to address these threats. That is where outsourcing a Singapore Fortinet Distributor can come in handy.
An outsourced IT services partner can help to identify potential gaps in your present cyber security strategy and infrastructure. They would then make tailored suggestions and provide necessary tools and services to not only avoid data breaches but also to keep your systems operational.
Outsourced IT services are the key to success in today’s digital era. Thus, it is vital to select a trusted company that takes the time to understand your business and provides efficient IT support.
If you are looking for IT outsourcing in Singapore, TYPENT is the one for you. We have over a decade’s worth of experience providing IT support services to local companies. With a qualified team of professionals that are equipped with the relevant knowledge and expertise, we promise only the best IT outsourcing support services for all our clients. Besides our exceptional technological solutions, we also offer products such as Trend Micro Email Protection and Endpoint Security.
Feel free to contact us today for more information or if you have any enquiries.